ShoreSide IT Support Issues

SIKULIAQ Support Activity in last 90 days

15 Total Issues

Type: Project (2 matches)

Ticket Summary Type Status Priority Owner Cycle Component Context Modified Created
#9143 SKQ 2018 Budget Requests Project accepted Medium jehaverlack YYYY-WOY SKQ IT Facing Administrative 11 hours 13 hours
#9083 Testing Untangle Firewall Project new Medium jehaverlack YYYY-WOY SKQ IT Facing Networking Support 2 months 2 months

Type: Service Desk (13 matches)

Ticket Summary Type Status Priority Owner Cycle Component Context Modified Created
#9138 shp-stor-3 power supply died. Service Desk closed Medium jhsimonson YYYY-WOY SKQ IT Facing Maintenance 4 days 4 days
#9124 SODA Cruise Syncthigng Test Service Desk accepted Medium jehaverlack YYYY-WOY SKQ Userfacing Research Support 3 weeks 3 weeks
#9121 Infected Mac on Sikuliaq Service Desk accepted Medium jehaverlack YYYY-WOY SKQ Userfacing Security Incident 3 weeks 3 weeks
#9092 SKQ201716T Closeout Service Desk closed Medium jehaverlack YYYY-WOY SKQ IT Facing Research Support 5 weeks 7 weeks
#9107 SKQ201717S Closeout Service Desk closed Medium jehaverlack YYYY-WOY SKQ IT Facing Research Support 5 weeks 5 weeks
#9053 SKQ201713S Closeout Service Desk closed Medium jehaverlack YYYY-WOY SKQ IT Facing Research Support 7 weeks 3 months
#9085 SKQ201715S Closeout Service Desk closed Medium jehaverlack YYYY-WOY SKQ IT Facing Research Support 7 weeks 8 weeks
#9068 SKQ201714T Closeout Service Desk closed Medium jehaverlack YYYY-WOY SKQ IT Facing Research Support 2 months 2 months
#8987 Add monitoring of Sikuliaq server power supplies Service Desk closed Medium jhsimonson YYYY-WOY SKQ IT Facing Infrastructure 3 months 5 months
#9061 Not receiving emails Service Desk closed Medium jehaverlack YYYY-WOY SKQ Userfacing Email Support 3 months 3 months
#9056 Failed Drive in sq-vm-0 Service Desk closed Medium jhsimonson YYYY-WOY SKQ IT Facing Maintenance 3 months 3 months
#9049 SKQ201715S OSU Mobilization Support Service Desk accepted Urgent jehaverlack YYYY-WOY SKQ Userfacing User Support 3 months 3 months

Last modified by jehaverlack, 08/02/2017 03:06:40 PM (4 months ago)