ShoreSide IT Support Issues

SIKULIAQ Support Activity in last 90 days

20 Total Issues

Type: Project (10 matches)

Ticket Summary Type Status Priority Owner Cycle Component Context Modified Created
#9199 RCRV Dataprecense Beta Test Install Project accepted Medium jehaverlack 2018-SPRING SKQ IT Facing Research Support 4 hours 5 hours
#9182 SDAR LDS Client RSync are syncing all cruises including frozen cruises. Project new Medium jehaverlack YYYY-WOY SKQ IT Facing Research Support 3 weeks 3 weeks
#8517 Research Stand Alone AV Tool for Sikuliaq Project accepted High cabrooks5 YYYY-WOY SKQ SHR Sci Services Malware/Virus 3 weeks 17 months
#8977 Procure new ST32000645NS Drives for shr-vm-0 Project closed High jehaverlack YYYY-WOY SKQ IT Facing System Procurement 3 weeks 8 months
#9165 Open LDAP server on CentOS 7 Project closed Medium jehaverlack YYYY-WOY SKQ IT Facing Documentation 3 weeks 5 weeks
#9174 Peplink SNMP Notest Project accepted Medium jehaverlack YYYY-WOY SKQ IT Facing Documentation 4 weeks 4 weeks
#9143 SKQ 2018 Budget Requests Project accepted Medium jehaverlack YYYY-WOY SKQ IT Facing Administrative 2 months 2 months

Type: Service Desk (9 matches)

Ticket Summary Type Status Priority Owner Cycle Component Context Modified Created
#9200 shr-vm-0 Lifecycle Hard Drive Replacements Service Desk new Medium jhsimonson 2018-SPRING SKQ IT Facing Infrastructure 4 hours 4 hours
#9172 UPS Power for shp-dns-0 Service Desk closed High jehaverlack YYYY-WOY SKQ IT Facing User Support 4 weeks 4 weeks
#9155 SKQ201718P Closeout Service Desk closed Medium jehaverlack YYYY-WOY SKQ IT Facing Research Support 4 weeks 7 weeks
#9171 Migrate sq-apps-0 from sq-vm-0 to shr-vm-1 Service Desk new Medium jehaverlack YYYY-WOY SKQ IT Facing Maintenance 4 weeks 4 weeks
#9154 Jan 2018 SKQ Shutdown Service Desk closed Medium jehaverlack YYYY-WOY SKQ IT Facing User Support 4 weeks 7 weeks
#9124 SODA Cruise Syncthigng Test Service Desk accepted Medium jehaverlack YYYY-WOY SKQ Userfacing Research Support 5 weeks 3 months
#9121 Infected Mac on Sikuliaq Service Desk closed Medium jehaverlack YYYY-WOY SKQ Userfacing Security Incident 2 months 3 months
#9138 shp-stor-3 power supply died. Service Desk closed Medium jhsimonson YYYY-WOY SKQ IT Facing Maintenance 2 months 2 months

Type: Sprint (1 match)

Ticket Summary Type Status Priority Owner Cycle Component Context Modified Created
#9164 2018-01 SKQ San Diego Dockside Support Sprint closed Medium jehaverlack 2018-01 SKQ IT Facing Infrastructure 9 hours 5 weeks

Last modified by jehaverlack, 08/02/2017 03:06:40 PM (7 months ago)